Toolstech Depot - Your privacy protection is our responsibility
At Toolstech Depot, we are committed to protecting your privacy. We strive to ensure that your personal data is processed securely with the highest level of protection and in full compliance with applicable data protection laws. This privacy policy describes our handling of personal data for you who are our customers or visitors to our website. If you have any questions about our privacy policy, you are always welcome to contact us. Our contact information can be found below under the "Contact Information" section.
Responsibility for personal data
We are responsible for the processing of your personal data and for ensuring that your data is handled correctly and securely in accordance with applicable laws. We sell products under various brands, but all of these sales are made exclusively through our websites. We are responsible for personal data collected through our websites.
Our handling of your personal data
In the table below you can see where we receive your personal data, which data we process, the purpose of the processing, the legal basis for the processing and how long we keep your personal data. You are not required to share your personal information with us, but if you choose not to do so, we will not be able to sell or deliver products to you, offer customer support, send you marketing or otherwise interact with you to provide our services.
| We have collected the personal data | Categories of personal data | Purpose of the treatment | Legal basis |
|---|---|---|---|
| From you or the civil registration register (at your request) | Name, e-mail, address, telephone number, social security or coordination number | Administer your purchase, e.g. identification and age verification, receive the order and deliver the product | Fulfillment of agreement |
| From you | Name, e-mail and possibly other personal data you choose to share with our customer service staff | Provide customer service related to purchases and complaints | Fulfillment of agreement |
| From you | Name, e-mail and possibly other personal data you choose to share with our customer service staff | Provide customer service | The processing is necessary for our legitimate interest in providing you with customer service upon request (balancing of interests) |
| From you | Name, e-mail, mobile phone number, technical data, e.g. IP address, unique device ID, browser, other data from cookies or similar tracking technology, online behavior, e.g. which products you bought | Analyze your online behavior, customize and send you marketing | The processing is necessary for our legitimate interest in marketing our products and services (balancing of interests). |
| From you | Name, email, information about your purchase and use of the product | Manage returns | Fulfillment of agreement |
| From you | Name, email, information about your purchases | Comply with applicable legislation, e.g. laws on complaints, accounting, tax and product safety | The processing is necessary to fulfill our legal obligations |
| From you | Name, email, information about your purchases | Safeguard our legal interests, e.g. in case of non-payment | The processing is necessary for our legitimate interest in safeguarding our legal interests, e.g. get paid (balancing of interests) |
Information about visitors to our websites
| We have collected the personal data: | Categories of personal data | Purpose of the treatment | Legal basis |
|---|---|---|---|
| Via cookies on our websites | Technical data, e.g. IP address, unique device ID, browser, other data from cookies or similar tracking technology, online behavior, e.g. which products you bought or viewed on our website or one of our websites | Analyze your online behavior, customize and send you marketing | Consent |
| Via cookies on our website | Technical data, e.g. IP address, unique device ID, browser, other data from cookies or similar tracking technology< | To ensure that our website works | The processing is necessary for our legitimate interest to ensure that our website functions as planned (balancing of interests) |
| Via cookies on our website | Technical data, e.g. IP address, unique device ID, browser, other data from cookies or similar tracking technology | To develop our website, e.g. based on how the website is used | Consent |
Profiling and Social Media at Toolstech Depot
We may collect information from various sources to create an overall picture of you and your online behavior. This process is called profiling and enables us to create a customer profile that includes information about your purchases with us and the products that interest you on our websites. The goal of profiling is to ensure that the marketing we send you, including personalized offers and targeted ads, is relevant to you.
Our Social Media Channels
We process personal data that we receive through our social media channels to market us and our products and to interact with our current and potential customers and partners. This processing is necessary to further our legitimate interest in marketing and interaction with our customers and business partners. Personal data is processed as long as it is necessary to achieve the purposes of the data protection processing. If you want to know more about how the social media platforms process personal data when you visit our social media channels, we refer to the respective platform's privacy policy.
With whom do we share your personal data?
We do not disclose personal data to anyone else (third party), except in situations where it is required to fulfill a statutory obligation or fulfill the purposes for which we process your personal data.
The table below indicates situations in which your personal data may be shared with third parties.
Who receives your personal data?
We do not forward your personal data to any external third party, except in specific situations where it is required by law or to fulfill purposes compatible with our processing of your personal data.
The situations in which your personal data may be shared with third parties are specified below.
| Third Party | The purpose of the sharing |
|---|---|
| Suppliers and collaboration partners | We may share your personal data with various suppliers and/or partners if such suppliers or partners need your personal data to be able to fulfill their tasks for us, e.g. carriers. |
| Agencies | Personal data may be handed over to authorities when required to fulfill legal obligations. |
| Divestment | In the event that we intend to transfer all or parts of our business, personal data may be shared with a potential buyer. |
Your Rights According to the GDPR
*Withdrawal of Consent*
If we process your personal data based on your consent as the legal basis, you have the right to withdraw your consent at any time. You can do this by contacting us using the contact information provided at the bottom of this Privacy Policy.
*Right to Information*
You have the right to receive information if we process personal data concerning you. You have the right to receive a copy of this personal data together with information about the purpose of the processing, which categories of personal data are processed, categories of recipients of the personal data, storage period, your rights in relation to the processing, the existence of automated decision-making (including profiling), information about security measures in case of possible transfer of personal data to countries outside the EU/EEA and, if the data was not collected from you, the source from which the data was obtained.
*Right to Correction*
If the personal data we process about you is incorrect, incomplete or out of date, you have the right to request that we correct or supplement it.
*Right to Erasure*
In certain situations, you have the right to request that we delete your personal data. For example, if the personal data is no longer needed for the purposes for which it was collected, if you withdraw your consent and there is no other legal basis for the processing, if you object to the processing of personal data for direct marketing or if the personal data has been processed illegally.
*Right to Object*
You have the right to object to the processing of personal data based on balancing of interests or profiling. You always have the right to object to the processing of personal data for direct marketing.
*Right to Restriction of Treatment*
In certain situations, you have the right to request that we limit the processing of your personal data. For example, if you believe that the personal data is incorrect, if the processing is illegal, if we no longer need the personal data for the original purposes, or if you have objected to the processing.
*Right to Data Portability*
If we process your personal data automatically and based on consent or agreement, you have the right to receive your personal data in a machine-readable format and transfer it to another personal data controller.
*Right to File Complaints*
If you have a complaint regarding our processing of your personal data, you have the right to submit this complaint to the Swedish Privacy Protection Agency.
Cookies
We use cookies and similar technologies to provide specific functions on our websites as well as to improve the website and create better and more personalized marketing. Our use of cookies is governed by this privacy policy and our cookie policy. If you want to know more about our cookies, please visit our Cookies
Changes
We reserve the right to change our privacy policy at any time. If changes are made, we will post the updated privacy policy on our website, including information about when the changes will take effect. We can also inform about the changes in other appropriate ways.
Contact information
Do not hesitate to contact us if you have questions regarding our privacy policy, how your personal data is processed or if you wish to exercise your rights under this privacy policy or applicable legislation.
Tool Basement
Organization number: 20010728-5512
Postal address: Bruksgatan 16B, 695 72 Röfors